Copier Preventive Maintenance Through Remote Monitoring

Remote, proactive maintenance with FM Audit and Canon Imageware Remote.

About Canon imageWARE Remote

Through imageWARE Remote, your entire fleet of copiers and multifunction printers will be under constant diagnostic control. ImageWARE Remote delivers meter information and immediately notifies Offix monitoring technical staff of errors, jams, and alerts. Our team uses this information to deploy a technician without bothering your staff to obtain more information.

By addressing the problem proactively, service providers can take action to handle these issues before they are either noticed or experienced by a customer.

About FM Audit

FMAudit® is based on unique technology to create a product that integrates seamlessly with your ERP system and streamlines your meter collection, billing, and supply delivery processes.

FM Audit can network with any brand of equipment, whether or not it was purchased or leased through Offix. In addition, FM Audit allows your business to run reports based on your needs, provides usage visibility, and can be installed on any computer without needing a local server or additional resources. Installation takes minutes.

What’s even better: FM Audit is completely free*. Contact us to learn more.

Copier Maintenance from Offix

At Offix, we are all about efficiency. We know that the more your equipment is down, the less you can focus on your business. That’s why an Offix copier maintenance plan includes the latest available technology, including proactive, remote diagnostics and control of all equipment installed.

Our trained staff will be able to constantly monitor all machines’ critical vital signs and performance indicators to ensure that preventive maintenance is carried out before any problem can cause downtime.

Our system can warn us when your supplies are reaching low levels; this means that if your maintenance plan includes free supplies or auto-replenishment, you don’t need to call us for things like new toner: we’ll deliver it when needed before you even notice. That’s one less thing for your business to keep track of.

Does your business operate equipment that was not acquired through Offix? No problem: our consulting team can include your entire fleet of copiers and multifunction printers in our proactive monitoring system.

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